Selling Techniques
In this course you will learn:
- Sales function within the organization.
- The FABE model for product knowledge.
- How to make a competitive analysis.
- The difference between outbound and inbound.
- How to make a cold call.
- how to identify the customer's needs.
- How to deal with objections.
- How to close deals.
- Following up process.
Who takes this Course
This course for a person who is interested in sales and wants to learn the selling techniques, sales function, sales process, how to deal with objection and how to close deals.
Content
-
Lecture 1: Intro.
1 minute 28 seconds -
Lecture 2: Sales Function within the Organization
4 minutes 37 seconds -
Lecture 3: Sales Mindset.
4 minutes 56 seconds -
Lecture 4: Product Knowledge (FABE).
5 minutes 7 seconds -
Lecture 5: Competitive Analysis
3 minutes 2 seconds -
Lecture 6: Prospecting
5 minutes 36 seconds -
Lecture 7: Outbound Vs Inbound
4 minutes 27 seconds -
Lecture 8: Cold Calls
6 minutes 53 seconds -
Lecture 9: Identifying the Customer's Need
4 minutes 9 seconds -
Lecture 10: Asking Effective Questions
3 minutes 23 seconds -
Lecture 11: Presentation & Blocking Objections
5 minutes 56 seconds -
Lecture 12: Demo
2 minutes 18 seconds -
Lecture 13: Closing & Creating Sense of Urgency
2 minutes 54 seconds -
Lecture 14: Offering the Price
2 minutes 48 seconds -
Lecture 15: Discounts
4 minutes 6 seconds -
Lecture 16: Follow UP
2 minutes 20 seconds -
Lecture 17: Summary
3 minutes 16 seconds
Meet your instructor
Karim Mustafa
I am a Quality Assurance and Training Manager at Nana | نعناع, the leading online grocery platform in the Middle East. With over 8 years of experience in various industries, I have developed and honed my skills in training and development, sales and business development, and on-boarding. I am passionate about empowering and developing young professionals through sharing the latest and best practices in selling, CRM, and customer service. I hold two LinkedIn certifications in Selling to Executives and Organizational Learning and Development, which demonstrate my expertise and commitment to excellence in my field.
In my current role, I lead the customer experience team in delivering exceptional service and support to our users. I am responsible for creating and optimizing the training and quality standards and processes for Nana | نعناع. I have trained more than 800 hours and helped more than 10,000 employees and partners to improve their skills and performance. As a result, I have contributed to increasing the user retention rate, customer satisfaction, and revenue growth for Nana | نعناع. I am always eager to learn new skills and technologies and to collaborate with diverse and talented teams. My goal is to make Nana | نعناع the most trusted and convenient online grocery platform in the region.
